From 9am to 6pm Monday-Friday and with the exception of Bank Holidays and the Christmas / New Year period.
All information, know-how, prices, processes, initiatives, business information, trade secrets, technology, customers and prospects of Huckletree or You or any of our or Your subsidiaries, be they fully or partly owned.
A single use pass that can be purchased to grant a customer or a guest use of the location between the hours of 9pm and 6pm.
The General Manager of your Huckletree Location.
Hot Desk Plan
Light Membership plans (10 days per calendar month) or Floating Membership plans (unlimited days per calendar month) or any of our other non-Private Studio or Resident Desk Plans within the Workspace.
The rules set out in the Huckletree ‘House Rules’ document and any other additional rules that may be designated as such by Huckletree from time to time.
A location where Huckletree Workspaces are located, and “your Huckletree Location” means the premises where your Workspace is located.
Any individuals, including the Team Members, using your Huckletree Location.
The private area of the Huckletree Workspace. This is where you will make all changes to your Membership Plan and profile or purchase any additional services.
The term defined as such in months or years of your Membership Agreement.
The document entitled ‘Membership Agreement’ made between You and Huckletree and which shall be deemed to include these Terms & Conditions. For the avoidance of doubt, therefore, all references in these Terms & Conditions to your Membership Agreement shall be deemed to include these Terms & Conditions.
The type and use of the Workspace which you decide to take up with us and as set out in detail in your Membership Agreement.
As defined on the contract detail page of your Membership Agreement.
A private office space within your Huckletree Location.
Your own desk within the open-plan zone of the Workspace.
The named Team Member who is permitted to make changes to your Membership Agreement and/or give notice to terminate your Membership Agreement on your behalf or any other authorised representative whose name has been notified to us beforehand as having such authority.
The list of team members as found in the ‘My Team’ tab on your membership portal.
Terms & Conditions
Each member of your team that you have paid for to receive access to your Workspace and other benefits, all of whom are bound by the terms of your Membership Agreement.
The terms & conditions contained herein.
us or we or Huckletree
The Huckletree entity as described in your Membership Agreement.
Monday to Friday, 9am – 6pm.
Your desk(s) at your Huckletree Location, be it within your Private Studio or in the open-plan area.
you or your
The individual or company listed in your Membership Agreement as being the Member and all employees and workers employed or contracted by that individual or company.
Huckletree Membership Terms & Conditions
Subject to the terms of your Membership Agreement, your Huckletree membership will provide you with:
The term of your Membership Agreement shall be the Membership Term. The Membership Term will commence once we have received your first month’s fees, your Setup Fee (where applicable) and Security Retainer (where applicable). Should your General Manager agree that the Membership Term may commence prior to us receiving your fees, the date of such commencement will be designated as the first day of the Membership Term. If your Start Date is a Business Day, you will be entitled to move into your Workspace on the Start Date. If your Start Date is not a Business Day, you will be entitled to move into the Workspace on the first Business Day after the Start Date by no earlier than 11a.m.
Huckletree reserves the right to increase the Membership Fee on 1 April each year to adjust for inflation based on the change in the Producer Price Index (PPI) published by the Office for National Statistics.
Cancellation Prior to Your Start Date
Should you cancel your Membership Agreement prior to your Start Date, you agree that your Membership Fee (to the extent paid), Setup Fees (to the extent paid) and Security Retainer will not be refunded. Should Huckletree cancel your Membership Agreement prior to your Start Date, we agree that any Membership Fee, Setup Fees and Security Retainer will be refunded in full without any set-off or deduction within 14 days of cancellation.
Forced Delay of Your Start Date
Should your Workspace not be available for use on your Start Date, we will not be subject to any liability, nor will such failure affect the validity of this Agreement. In such event, your Membership Start Date will be delayed until your Workspace is made available to you. We will make all reasonable effort to ensure that you are kept up to date with our opening date. If the delay persists for more than 45 days after the Start Date, you are permitted to cancel this Membership Agreement without any liability.
Changes to Plans
You may upgrade your Membership Plan during your Membership Term, with the change coming into effect on your next payment date and with this triggering a new Membership Term, all subject to the prior agreement in writing of the General Manager of your Huckletree Location.
Membership; Termination Notices; Continuation
Your Membership Term refers to an amount of full calendar months, and (for the avoidance of doubt) a prorated first month will not count towards this period. You may submit a termination notice prior to the expiry of your Membership Term. In such event, the effective date of termination will be the last day of the Notice Period or the last day of the Membership Term (whichever is the later).
A termination notice must be submitted in writing to the General Manager of your Huckletree Location. If a termination notice is served on the first day of a calendar month, that calendar month will be counted as the first month of the Notice Period. If a termination notice is served after the first day of a calendar month, the immediately following calendar month will count as the first month of the Notice Period.
For Private Studio membership: If a termination notice is not served before the end of the Membership Term, it will be deemed to automatically continue on the terms of your Membership Agreement, subject to termination by you by way of the issuing of a termination notice giving at least six (6) full calendar months' notice, save that the Membership Fee payable shall be at the then standard rate which Huckletree charges members on a monthly basis at that time (and shall exclude any incentives detailed in the Additional Provisions section of this agreement, and any grants, discounted rates or complementary offers that have been provided for in this Membership Agreement).
For Hot Desk membership: If a termination notice is not served before the end of the Membership Term, it will be deemed to automatically continue on the terms of your Membership Agreement, subject to termination by you by way of the issuing of a termination notice giving at least one (1) full calendar month’s notice, save that the Membership Fee payable shall be at the then standard rate which Huckletree charges members on a monthly basis at that time (and shall exclude any incentives detailed in the Additional Provisions section of this agreement, and any grants, discounted rates or complementary offers that have been provided for in this Membership Agreement).
For Resident Desks membership: If a termination notice is not served before the end of the Membership Term, it will be deemed to automatically continue on the terms of your Membership Agreement, subject to termination by you by way of the issuing of a termination notice giving at least two (2) full calendar months' notice, save that the Membership Fee payable shall be at the then standard rate which Huckletree charges members on a monthly basis at that time (and shall exclude any incentives detailed in the Additional Provisions section of this agreement, and any grants, discounted rates or complementary offers that have been provided for in this Membership Agreement).
You agree to remove all property belonging to your Membership Team from your Workspace prior to the termination of your Membership Agreement. If you have not removed your property within 24 hours of the termination of your Membership Agreement, we will not be held responsible for your personal property and we will be entitled to dispose of such property without prior notice and without liability, and you will have no rights to any claims or demands regarding such property or our handling thereof. Furthermore, you agree to pay any handling fees incurred by us in the removal of your property (and, where applicable, such fees will be deducted from your Security Retainer).
Changes or Removal of Team Admin
Only one of your company directors will have the authority to override the requests of, or make a change to, your designated Team Admin. If we have not received instructions from a company director, we will use our own reasonable judgment to designate a new Team Admin. We reserve the right to request official documentation of company directorship.
Our and Your Right to Terminate
Each party (as applicable) reserves the right to terminate this Membership Agreement and access to your Huckletree Location immediately and without refund if:
If either party terminates this Membership Agreement for any of the above reasons, it shall not terminate any outstanding obligations accrued up to and including the date of termination owed by each party to the other. Save in the case of a termination for the reason listed at no.5 above, each party agrees to indemnify the other party against all reasonable and proper costs and losses it incurs as a result of the termination, subject to the limitation of liability of each party in this Membership Agreement.
Huckletree operates on a credit-on-account basis, whereby a refund will only be issued in the event that the money has been taken in error either by Huckletree or a third party provider operating on its behalf. In instances where an invoice has been paid twice, or a booking has been made in error as a result of user error, your account will be credited and that money will be offset against your next invoice.
Members are required to pay monthly in advance through direct debit, which should be completed ahead of the start date along with the Security Retainer being fully paid.
A standard setup fee will be charged as standard for all new Private Studio Members (including new members of an existing team), up to the maximum occupancy of your Studio.
As an occupier of non-domestic space in the UK you are considered liable for business rates and applicable taxes on the space occupied by you in the Workspace. The membership fee is inclusive of business rates, calculated after any reliefs or rebates for which your occupation may be entitled. You hereby appoint Huckletree in perpetuity to manage and pay the business rates and/or recover any rebates or reliefs due, in respect of the Workspace. Huckletree agrees to pay the cost of any unexpected increases to this liability from external factors and is conversely entitled to any rates reductions secured on the space. To ensure we pay no more than the correct liability associated with your occupation, if requested by us, you will provide any relevant information and sign any relevant documentation in regard to business rates within 5 days of a request from Huckletree.
You hereby represent and warrant that at all times you and your Members have conducted and will conduct your operations in accordance with all applicable laws that prohibit commercial or public bribery and money laundering (the “Anti-Money Laundering Laws”), and that all funds which you will use to comply with your payments obligations under this Agreement will be derived from legal sources, pursuant to the provisions of Anti-Money Laundering Laws. You will provide us with all information and documents that we from time to time may request in connection with these requirements.
We produce a policy statement that includes our anti-money laundering policy and controls, and also the procedures our business will take to prevent money laundering.
We collect, process, transfer and secure personal data about you and your Team Members pursuant to the terms of our Privacy Notice (which can be found on the following link https://www.huckletree.com/docs/privacy) and in accordance with all applicable data protection legislation. We undertake that we comply with the provisions of the UK GDPR and the Data Protection Act 2018 in the UK (or any equivalent piece of legislation in the legal jurisdiction in which your Huckletree Location is situate) (“DPA”) and all other applicable laws relating to the processing of Personal Data as defined by the DPA. We will not process, disclose or transfer any personal data which we hold in relation to you unless we consider it to be lawful or to ensure that it is used only to fulfil our obligations under your Membership Agreement or for work assessment, fraud prevention, to update you about any security or health & safety changes to situations within Huckletree Locations, or to make available information about new or beneficial products or services to you.
You hereby (i) undertake to obtain, where necessary, consent from such Team Members to the collection, processing, transferring and securing of data described herein and (ii) confirm that you in fact collect and process all such Team Members’ personal data in accordance with applicable law.
It is your responsibility to arrange at your own expense all insurances relating to personal property and commercial general liability covering yourself and your Team Members for property loss and damage and injury to yourselves or your guests. We accept no responsibility for any loss of or damage to your personal property (or that of your visitors) while they are using the Huckletree Workspace or any of the services offered. You agree to provide proof of insurance upon request.
In order to make use of all the systems offered at Huckletree, it may be necessary to install software onto a Member’s device. In addition, from time to time, at a Member’s request, we or an affiliate may help troubleshoot problems a Member may have in trying to access certain functionalities, such as printing or accessing the Internet. You agree that we (including our staff and our affiliates): are not responsible for any damage to any Member’s computer system related to such technical support or the downloading and installation of any software; do not assume any liability or warranty in the event that any manufacturer warranties are voided; and do not offer any verbal or written warranty, either expressed or implied, regarding the success of any technical support. We warrant and undertake that the installation and use by any Team Member of any software that we inform you is necessary to install onto a Member’s device in order to make use of all the systems offered at Huckletree will not infringe any intellectual property rights of any third party, and that any technical support that we or an affiliate provide at a Member’s request will be provided with reasonable skill and care.
We offer only a postal address to which post and parcels may be sent and we do not provide a forwarding service. Under Section 75 of the London Local Authorities Act 2007, we are required by law to keep records of all businesses that have mail held at Huckletree for collection or mail forwarding. In relation to any application for the registered address service, Huckletree will undertake all necessary background checks in order to comply with its statutory and regulatory obligations, whether imposed by local authorities, the relevant tax authorities, anti-money laundering legislation or otherwise, and shall be entitled to share the results of those checks with governmental or other regulatory agencies where it is deemed appropriate or where Huckletree is under other legal obligation to do so.
In the event that the information supplied by a Member with reference to a postal address application is discovered at any time to be inaccurate or incomplete or if the results of any background check are unsatisfactory for any reason, then Huckletree will refuse to grant the application and immediately terminate the service without refunding any unused portion of their registered address service fee. If a Member’s application for the registered address service is granted, the Member shall be under a continuing obligation to notify Huckletree of any change to the information given on the application form or any relevant change in circumstances at any time during the period of the Member’s use of the registered address service.
Upon termination or expiration of your Membership Agreement, you will complete the deregistration of such address with the relevant local authorities within 30 days of the date of such termination or expiration and shall provide to us an original updated business licence for our review and verification. After such 30-day deadline has elapsed and you have not deregistered your registered address and provided to us proof of the same in the form of an updated business licence, you agree to pay 50% of your Membership Fee to us.
Such fees will be deducted from your Security Retainer or separately charged to you, in our sole discretion. In the event that such fees are insufficient to compensate us for our losses incurred due to your breach under this Section, we shall be entitled to recover such excess losses from you.
Once your Membership Agreement has been terminated, we will no longer hold any mail or packages delivered to us and you agree that we may dispose of any mail or packages and that you will waive any claim or demands regarding your mail or packages delivered after termination of your Membership Agreement. However, for a period of 3 months following such termination, we agree to notify you of our receipt of any mail addressed to you or a group company and to hold it pending your collection of it (but, for the avoidance of doubt, such arrangement will expire after the expiry of such 3-month period).
If your Membership and Workspace permits dogs and if you and your members plan on regularly bringing your dog into the Workspace, we may require proof of vaccination and evidence that you comply with local regulations. Huckletree will reserve the right to restrict any Member’s right to bring a dog into the Workspace in our sole discretion.
Neither party shall be in breach of your Membership Agreement nor be liable for any delay in performing, or failure to perform, any of its obligations thereunder (with the exception of any obligations on a Member’s part to pay any sum due thereunder) if such delay or failure results from events, circumstances or causes beyond its reasonable control. In such circumstances, the affected party shall be entitled to a reasonable extension of the time for performing such obligations, provided that the affected party shall use its reasonable endeavors to resume normal performance.
For the purposes of these Terms & Conditions, “Force Majeure” means, as respects a party claiming same, a condition or conditions beyond the reasonable control of that party, including but not limited to acts of God, mechanical breakdown, internet outage, strike, fire, flood, extreme drought, shortage of supply, disease outbreak, civil unrest, riots, work stoppage, embargo, governmental action or governmental restriction affecting production, or any continuing domestic or international problems such as wars, insurrections or acts of terrorism.
All Confidential Information disclosed by you or us remains the sole and exclusive property of the disclosing party. You acknowledge and agree that nothing in this Agreement or your participation or use of the services will be construed as granting any rights to you, by licence or otherwise, in or to any Confidential Information or any patent, copyright or other intellectual property or proprietary rights of Huckletree or any other Member.
You will not transfer or assign any part of this Membership Agreement or any of your rights or obligations therein without our prior written consent from Huckletree, provided that you may assign to any group company on terms equivalent to this Membership Agreement, such consent not to be unreasonably withheld or delayed (and in this regard, without limitation, it shall be reasonable for Huckletree to withhold consent where Huckletree deems that the financial circumstances of the proposed transferee/assignee are not as strong and secure as your financial circumstances).
For the avoidance of doubt, we shall be free to assign the benefit of this Membership Agreement to any entity and to have that entity assume all of our obligations under this Membership Agreement, without in any such case requiring your consent.
In the event of any dispute arising as to the meaning or interpretation of the House Rules, the matter shall be referred to Huckletree, whose decision shall be final and without appeal.
The failure by a party to exercise or delay in exercising a right or remedy provided by your Membership Agreement or by law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies nor shall it preclude or restrict the further exercise of that right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
If any provision or part-provision of your Membership Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of that agreement.
This Membership Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation ("Dispute") shall be governed by and construed in accordance with the law of England and Wales and the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any Dispute.
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