Terms & Conditions

Definitions

 

Business Hours	From 9am to 6pm Monday-Friday and with the exception of Bank Holidays and the Christmas / New Year period.
Confidential Information	All information, know-how, prices, processes, initiatives, business information, trade secrets, technology, customers and prospects of Huckletree or You or any of our or Your subsidiaries, be they fully or partly owned.
Day Pass	A single use pass that can be purchased to grant a customer or a guest use of the location between the hours of 9pm and 6pm.
General Manager	The General Manager of your Huckletree Location.
Hot Desk Plan	Light Membership plans (10 days per calendar month) or Floating Membership plans (unlimited days per calendar month) or any of our other non-Private Studio or Resident Desk Plans within the Workspace.
House Rules	The rules set out in the Huckletree ‘House Rules’ document and any other additional rules that may be designated as such by Huckletree from time to time.
Huckletree Location	A location where Huckletree Workspaces are located, and “your Huckletree Location” means the premises where your Workspace is located.
Members	Any individuals, including the Team Members, using your Huckletree Location.
Members Portal	The private area of the Huckletree Workspace. This is where you will make all changes to your Membership Plan and profile or purchase any additional services.
Membership Term	The term defined as such in months or years of your Membership Agreement.
Membership Agreement	The document entitled ‘Membership Agreement’ made between You and Huckletree and which shall be deemed to include these Terms & Conditions. For the avoidance of doubt, therefore, all references in these Terms & Conditions to your Membership Agreement shall be deemed to include these Terms & Conditions.
Membership Plan	The type and use of the Workspace which you decide to take up with us and as set out in detail in your Membership Agreement.
Notice Period	As defined on the contract detail page of your Membership Agreement.
Private Studio	A private office space within your Huckletree Location.
Resident Desks	Your own desk within the open-plan zone of the Workspace.
Team Admin	The named Team Member who is permitted to make changes to your Membership Agreement and/or give notice to terminate your Membership Agreement on your behalf or any other authorised representative whose name has been notified to us beforehand as having such authority.
Team List	The list of team members as found in the ‘My Team’ tab on your membership portal.
Team Member     Terms & Conditions	Each member of your team that you have paid for to receive access to your Workspace and other benefits, all of whom are bound by the terms of your Membership Agreement.   The terms & conditions contained herein.
us or we or Huckletree	The Huckletree entity as described in your Membership Agreement.
Working Hours   Workspace	Monday to Friday, 9am – 6pm.   Your desk(s) at your Huckletree Location, be it within your Private Studio or in the open-plan area.
you or your	The individual or company listed in your Membership Agreement as being the Member and all employees and workers employed or contracted by that individual or company.

 

 

 

Huckletree Membership Terms & Conditions

Member Services

Subject to the terms of your Membership Agreement, your Huckletree membership will provide you with:

1. Access to your Workspace, as specified on your Membership Agreement. Access points and times may vary between Huckletree’s different membership plans.
2. Daily cleaning of the Workspace.
3. Use of Wi-Fi Internet services and all general utilities.
4. Access to meeting rooms with Audio Visual facilities (location and room dependent). Depending on your membership plan, and always subject to availability, you may be entitled to a number of meeting room hours per month as specified in your Agreement. This allowance may not be rolled over from month to month. If you use a meeting room without credit you agree that you are subject to the room at the listed price.
5. Access to the communal Workspace kitchen, which we will keep stocked with tea and coffee.
6. Paid use of our printers.
7. Acceptance of mail and deliveries during Business Hours, which may be subject to a monthly service fee dependent on membership type.
8. Access to the Workspace events schedule and members-only benefits and promotions.
9. Use of any other Huckletree services, based on availability. Additional costs may apply.

Provision of Services

1. You have a non-exclusive right of access to and use of your Workspace. You may only have as many people working in your Workspace as equals the number of Team Members which you have agreed to pay for as part of your Membership Plan, unless you have purchased a Homecap upgrade as part of your Membership Plan.
2. We shall not be liable for any loss or damage arising as a result of our failure to provide a service where that loss or damage (i) was caused due to a termination of our interest in the building containing your Workspace, (ii) was a loss or damage against which you had obtained insurance, or (iii) was caused by a Force Majeure. In this regard, Force Majeure has the meaning given to it in the section further below entitled “Force Majeure”.
3. We do not guarantee to provide internet access in our Workspaces at all times. There may be times when the internet is slower than we would like it to be, or not working at all. We will use reasonable endeavours to resolve issues as quickly as possible.
4. Other than in respect of death, personal injury, fraud or wilful misconduct, Huckletree shall have no liability to you in respect of any act, omission, neglect, delay or default by us or any of our employees, contractors or agents. For the avoidance of doubt, nothing in your Membership Agreement shall be deemed to have the effect of excluding or limiting our liability for death, personal injury, fraud or wilful misconduct.
5. We will not in any circumstances have any liability (whether in contract, tort (including negligence), for breach of statutory duty or otherwise) for any loss of business, loss of revenue, loss of profits, loss of production, loss of anticipated savings, loss of or damage to data (or software or hardware), loss due to third party claims, loss of internet access, loss of operation time, loss of goodwill or reputation, loss of opportunity, or for any indirect, special or consequential loss or damage, in any such case howsoever arising.
6. Subject to the provisions of paragraphs 2 – 5 (inclusive) above of this section entitled “Provision of Services”, our total liability to you arising from or in connection with your Membership Agreement and in relation to anything which we may have done or not done in connection with your Membership Agreement (and whether the liability arises because of damage or loss caused by our negligence or the negligence of our employees, contractors or agents, or because of breach of contract or for any other reason) shall be limited to the fees paid or payable by you in the six-month period immediately preceding the event giving rise to such liability (or, in the case of a series of connected events, the first of such events). If six months has not been completed, then our liability to you shall be limited to the fees payable by you in the first six months of your Membership Agreement.
7. If for any reason we cannot provide the services stated in your Membership Agreement by your Start Date for reasons beyond our control, we shall have no liability to you for any loss or damage. We will not charge you any fees until the services become available.
8. The services offered are at all times subject to the terms of your Membership Agreement.

 

You Agree To The Following

 Our Rights

1. We are entitled to access your Workspace, with or without notice, for cleaning, maintenance, safety or emergency purposes. We reserve the right to alter your Workspace during these times.
2. We may at any time alter your Membership Agreement with your prior written consent (not to be unreasonably withheld or delayed) (save where changes are required by legislation or government order, in which case your prior consent shall not be required).
3. We reserve the right to employ CCTV as a means to monitor the security of Members using the Workspace.
4. In no way does your membership with us constitute a lease agreement.
5. In case of a dispute between you or one of your Team Members and another Member, we are under no responsibility to mediate or participate in the dispute.

Your Team

1. You are responsible for maintaining the accuracy of the names of your Team Members on the Members Portal.
2. If you anticipate any changes to the individuals designated as Team Members, the Team Admin must promptly inform the General Manager of your Huckletree Location.
3. Only those individuals set out in the Team List on the Members Portal Information List will be deemed to be Team Members and be entitled to access your Workspace and to the benefits described in your Membership Agreement.
4. If the number of Team Members on the Team List or accessing the Workspace exceeds the number allocated by your Membership Agreement, you will be required to pay additional fees. We reserve the right to limit the number of additional Team Members in connection with your Membership Agreement as we see fit.
5. All new Members must attend an induction session, to be booked in with the General Manager of your Huckletree Location upon joining. This induction session will include an overview of your Membership Dashboard, fire evacuation training and other safety briefings. This induction must take place before a new member is given their access card.

 

Availability

1. If your membership is for either a Floating or Light Hot Desk plan, availability at your Huckletree Location will be subject to sufficient space being free to accommodate those Members wishing to have access at any one time.
2. We have the right to determine appropriate capacity levels so as to ensure that all Members receive an optimum experience of their use of your Huckletree Location.
3. If your membership is for a Hot Desk plan, there may be times when there is no desk available for you to use, in which case you will need to work from the breakout zones.
4. Access to our Workspace whilst on a Hot Desk plan is always subject to sufficient space being available.
5. From time to time, any Member may be required to move to a different desk or office to accommodate the efficient use of space. For Members on Resident Desks or Private Studio plans, prior notice of any such request must be provided to the Team Admin in writing not less than 14 days before any such alterations come into effect.
6. The freezing of any membership is at the discretion of the General Manager of your Huckletree Location.

Your Obligations

1. Office use of a retail nature, involving frequent visits by members of the public, is not permitted.
2. You will not operate a business which competes with our business in any way (including, but not limited to, co-working spaces, membership clubs or office rental).    
3. You and your guests agree not to use the name, logo, trademarks, photographs or other identifying features of Huckletree and its affiliates without obtaining prior written approval of Huckletree.
4. You will comply with all relevant laws and regulations in the conduct of your business. You will not do anything that may interfere with the use of the Huckletree Workspace by us or by others, cause any nuisance or annoyance, increase the insurance premiums we must pay or cause loss or damage (directly or indirectly) to us or to the owner of any interest in the building which contains the Huckletree Workspace.
5. You are liable for all direct damage (and resulting costs) caused by you or your employees, contractors or agents or by those in your Huckletree Location who are there with your permission or at your invitation, provided that such damage was caused by the negligence or wilful default of you or any such persons.
6. You will not install any office equipment, safes, lockable storage, printers, additional storage, cabling, IT, printing or telecoms connections, switches or hubs, without prior written approval from the General Manager of your Huckletree Location (not to be unreasonably withheld or delayed). You will not attach or affix any items to the walls, install antennas or telecommunication lines or devices in the Workspace or bring additional furniture into the Workspace, without prior written approval from the General Manager of your Huckletree Location (not to be unreasonably withheld or delayed). You are responsible for the cleanliness and presentability of your Workspace and any item left on the open plan area will be thrown away every evening.
7. You will not operate any equipment within your Huckletree Location that has a higher heat output or electrical consumption than in a typical personal office environment, or which would place excessive strain on our electrical, IT, HVAC or structural systems, without prior written approval from the General Manager of your Huckletree Location (such approval to be given at his/her sole discretion).
8. You will not use the internet connection to host, spam or access inappropriate adult material or conduct illegal activities. Huckletree requires Members to comply at all times with the UK’s Digital Economy Act 2017 (or any equivalent piece of legislation in the legal jurisdiction in which your Huckletree Location is situate) when using the Huckletree Workspace free internet connection.
9. You will not connect to the Huckletree network any computer or network peripheral equipment such as, but not limited to, access points, switches, firewalls, printers, scanners, radio equipment or any other similar items of equipment without prior written approval from the General Manager of your Huckletree Location (such approval to be given at his/her sole discretion). Any equipment which is found to be installed and connected to the Huckletree network without proof of our written consent may be immediately disconnected from the network and physically removed without further notice.
10. You will not attempt to gain access to any computer systems or Huckletree networks or attempt to obtain any materials or information not intentionally made available to all Huckletree users. You will not use Huckletree in connection with any unlawful or immoral activity or perform any activity likely to be disrupting or dangerous to other members.
11. Members will only receive a membership access card once they have attended an induction session.
12. You will ensure all Team Members keep access cards secure and will not duplicate or share them with others. You agree to pay the replacement fee if any access cards are lost or damaged.  Upon termination of your Membership Agreement, all access cards must be returned or a replacement fee will be charged.
13. You will not allow any guest(s) to enter the building without registering such guest(s) according to our policies.
14. You will not allow any guest(s) to enter the building outside of our working hours without prior written permission from the General Manager of your Huckletree Location.
15. Any event space credit given as part of a membership deal may only be used within our working hours. Any bookings outside of working hours are subject to hire fees and additional charges.
16. Unless approved in advance by the General Manager of your Huckletree Location, minors are not permitted within the Workspace.
17. You will notify us promptly of any changes to your Team Members or Membership Plan.
18. You will not film or take photos within any Huckletree Locations, including within your Huckletree Location, without completing all required paperwork and receiving prior written approval from the General Manager of your Huckletree Location.
19. It is your responsibility to read all email newsletters from us as they may contain information relating to changes in fees, services or other elements of your Membership Agreement. If you do not contact us to terminate your Membership Agreement, then you will be deemed to have accepted these changes.
20. We may disclose information about you or your Team Members as necessary to satisfy any applicable law, regulation, legal process or government request, provided that we seek the prior written consent of the Team Admin if possible (such consent not to be unreasonably withheld or delayed). If this is not possible prior to disclosure to a third party, we will inform the Team Admin in writing not less than 7 days thereafter.
21. You consent to our non-exclusive, non-transferable use of your Member Company name and/or logo in connection with identifying you as a member company of Huckletree, alongside those of other Member companies, on a public-facing “Membership” display in our Workspace, as well as in video and other marketing materials. You warrant that your logo does not infringe upon the rights of any third party and that you have full authority to provide this consent. You may terminate this consent at any time upon giving thirty (30) days’ prior written notice.
22. You will not misrepresent yourself to any Huckletree Member or any member of our Community Management Team. 
23. You are responsible for leaving your Workspace and the common areas (including meeting rooms) in a tidy state and condition. This includes consuming any hot food within the kitchen and surrounding breakout areas only. Any spillages, breakages and/or resulting accidents through wilful misconduct, negligence or misuse by you or your employees, contractors, agents or invitees are your responsibility and you are liable for any and all resulting repair and replacement costs.
24. You or we may be exposed to Confidential Information whilst at Huckletree. You and we both agree to keep all such information confidential, except where compelled by competent legal authority to disclose it.
25. The terms of your Membership Agreement are confidential. You agree not to disclose them without our consent unless required to do so by law or an official authority. This obligation continues after your agreement ends.
26. At Huckletree, you will treat everyone, including your Team Members, other Huckletree Members and all Huckletree employees, with dignity and respect at all times. You will not bully or harass anyone, nor use any language or otherwise act in any manner which contravenes any provision of the UK’s Equality Act 2010 (or any equivalent piece of legislation in the legal jurisdiction in which your Huckletree Location is situate), whether in connection with age, disability, gender, gender reassignment, pregnancy and maternity, race, sexual orientation, religion or religious belief, or otherwise.
27. You are responsible for payment of any charges incurred by your Team Members resulting from the use of any listed Huckletree services, such as meeting room bookings, product purchases and lost access card charges.
28. Your Team Admin is responsible for ensuring that all of your Team Members comply with all House Rules and with all rules, policies and/or procedures that are specific to your Workspace, and you agree that in the event of any penalty or fine resulting from the breach of any such rules, policies and/or procedures, you will be responsible for paying such penalty or fine.
29. You will not make any structural or nonstructural alterations or installations (including, but not limited to, wall attachments, furniture, IT equipment, and/or glass paneling) in your Private Studio, Open Plan space or elsewhere in your Huckletree Location without prior written approval from the General Manager of your Huckletree Location (such approval to be given at his/her sole discretion). In the event that any alterations or installations are made with such approval, you shall be responsible for the full cost and expense of the alteration or installation and, prior to the termination of this Agreement, for the full cost and expense of the removal of all such items and the restoration necessitated by any such alterations, and we shall deduct any such costs not otherwise paid by you from the Security Retainer. For the avoidance of doubt, only a member of our facilities staff is entitled to perform a removal or restoration.
30. Upon your departure, we reserve the right to charge additional reasonable costs for any repairs or furniture replacement needed to your Workspace above and beyond normal wear and tear.
31. If you are a Private Studio Member, your Studio in your Workspace will be repainted as a standard procedure when you leave. The cost will be equal to the market rate (a standard rate that will be agreed with your moving-in inventory). This cost and any other costs agreed during the check out process will be deducted from your Security Retainer at the end of your term. If you leave any property in the communal areas of your Huckletree Location, we may dispose of it in any way we choose without owing any compensation to you therefor.
32. You hereby agree to release, and hereby agree to indemnify and defend Huckletree, its affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives and employees, from and against all third party claims and resulting liabilities, losses, damages, costs (including reasonable legal fees), expenses, judgments, fines and penalties based upon or arising out of your negligent actions, negligent omissions, wilful misconduct and fraud in connection with the participation in or use of the services hereunder.
33. Any recommendations or suggestions given by any member of Huckletree's staff cannot and should not be relied upon and must not be considered to be formal advice. Neither Huckletree, its General Manager nor any other member of Huckletree’s staff shall have any liability to you in respect of any assistance given to you, be it relating to your business or otherwise, and you agree and hereby do indemnify Huckletree, its General Manager and all its staff in respect of any claim or liability which arises in respect of such assistance. 
34. Your obligations to indemnify and/or defend under this Membership Agreement is conditioned upon us:
    
    1. providing written notice to you of any third-party claim within 30 days after we have actual knowledge of such claim; 
    2. permitting you to assume full responsibility and authority to investigate, prepare for and defend against any such claim; 
    3. assisting you, at your expense, in the investigation of, preparation for and defence of any such claim; and 
    4. not compromising or settling such claim without your prior written consent (such consent not to be unreasonably withheld or delayed).

35. Your total aggregate liability to us arising from or in connection with your Membership Agreement, including in respect of any indemnity, and in relation to all and anything which you may have done or not done in connection with your Membership Agreement (and whether the liability arises because of breach of contract, negligence or for any other reason (excluding fraud or wilful misconduct)) shall be limited to the total aggregate amount of the Membership Fees, Setup Fees and Security Retainer that would be payable under this Membership Agreement over the course of a three-year term. 

Term & Termination

Term

The term of your Membership Agreement shall be the Membership Term. The Membership Term will commence once we have received your first month’s fees, your Setup Fee (where applicable) and Security Retainer (where applicable). Should your General Manager agree that the Membership Term may commence prior to us receiving your fees, the date of such commencement will be designated as the first day of the Membership Term. If your Start Date is a Business Day, you will be entitled to move into your Workspace on the Start Date. If your Start Date is not a Business Day, you will be entitled to move into the Workspace on the first Business Day after the Start Date by no earlier than 11a.m.

Huckletree reserves the right to increase the Membership Fee on 1 April each year to adjust for inflation based on the change in the Producer Price Index (PPI) published by the Office for National Statistics.

  

Cancellation Prior to Your Start Date

Should you cancel your Membership Agreement prior to your Start Date, you agree that your Membership Fee (to the extent paid), Setup Fees (to the extent paid) and Security Retainer will not be refunded. Should Huckletree cancel your Membership Agreement prior to your Start Date, we agree that any Membership Fee, Setup Fees and Security Retainer will be refunded in full without any set-off or deduction within 14 days of cancellation.

 

Forced Delay of Your Start Date
Should your Workspace not be available for use on your Start Date, we will not be subject to any liability, nor will such failure affect the validity of this Agreement. In such event, your Membership Start Date will be delayed until your Workspace is made available to you. We will make all reasonable effort to ensure that you are kept up to date with our opening date. If the delay persists for more than 45 days after the Start Date, you are permitted to cancel this Membership Agreement without any liability. 

 

Changes to Plans

You may upgrade your Membership Plan during your Membership Term, with the change coming into effect on your next payment date and with this triggering a new Membership Term, all subject to the prior agreement in writing of the General Manager of your Huckletree Location.

 

Membership; Termination Notices; Continuation

Your Membership Term refers to an amount of full calendar months, and (for the avoidance of doubt) a prorated first month will not count towards this period. You may submit a termination notice prior to the expiry of your Membership Term. In such event, the effective date of termination will be the last day of the Notice Period or the last day of the Membership Term (whichever is the later).

A termination notice must be submitted in writing to the General Manager of your Huckletree Location. If a termination notice is served on the first day of a calendar month, that calendar month will be counted as the first month of the Notice Period. If a termination notice is served after the first day of a calendar month, the immediately following calendar month will count as the first month of the Notice Period.

For Private Studio membership: If a termination notice is not served before the end of the Membership Term, it will be deemed to automatically continue on the terms of your Membership Agreement, subject to termination by you by way of the issuing of a termination notice giving at least six (6) full calendar months' notice, save that the Membership Fee payable shall be at the then standard rate which Huckletree charges members on a monthly basis at that time (and shall exclude any incentives detailed in the Additional Provisions section of this agreement, and any grants, discounted rates or complementary offers that have been provided for in this Membership Agreement). 

For Hot Desk membership: If a termination notice is not served before the end of the Membership Term, it will be deemed to automatically continue on the terms of your Membership Agreement, subject to termination by you by way of the issuing of a termination notice giving at least one (1) full calendar month’s notice, save that the Membership Fee payable shall be at the then standard rate which Huckletree charges members on a monthly basis at that time (and shall exclude any incentives detailed in the Additional Provisions section of this agreement, and any grants, discounted rates or complementary offers that have been provided for in this Membership Agreement).

For Resident Desks membership: If a termination notice is not served before the end of the Membership Term, it will be deemed to automatically continue on the terms of your Membership Agreement, subject to termination by you by way of the issuing of a termination notice giving at least two (2) full calendar months' notice, save that the Membership Fee payable shall be at the then standard rate which Huckletree charges members on a monthly basis at that time (and shall exclude any incentives detailed in the Additional Provisions section of this agreement, and any grants, discounted rates or complementary offers that have been provided for in this Membership Agreement).

 

Removal of Property

You agree to remove all property belonging to your Membership Team from your Workspace prior to the termination of your Membership Agreement. If you have not removed your property within 24 hours of the termination of your Membership Agreement, we will not be held responsible for your personal property and we will be entitled to dispose of such property without prior notice and without liability, and you will have no rights to any claims or demands regarding such property or our handling thereof. Furthermore, you agree to pay any handling fees incurred by us in the removal of your property (and, where applicable, such fees will be deducted from your Security Retainer).

 

Changes or Removal of Team Admin

Only one of your company directors will have the authority to override the requests of, or make a change to, your designated Team Admin. If we have not received instructions from a company director, we will use our own reasonable judgment to designate a new Team Admin. We reserve the right to request official documentation of company directorship.

 

Our and Your Right to Terminate

Each party (as applicable) reserves the right to terminate this Membership Agreement and access to your Huckletree Location immediately and without refund if:

1. The other party is in material breach of one or more of the terms of your Membership Agreement and such breach persists for more than 30 days after notice has been given by the first party to the other party in that regard; or
2. The other party's conduct, or that of someone present at your Huckletree Location with that party's permission, is deemed by the other party acting reasonably and following investigation to be inappropriate for our environment or unpleasant, or to be a form of gross misconduct (including, but not limited to, stealing, misuse of premises for illegal or misleading business practices, vandalism or harassment); or
3. You fail to pay for the services provided by the due payment date and you have not paid for them within twenty-one (21) days of the due payment date (in which case the right of termination is Huckletree’s alone); or
4. The other party becomes insolvent, goes into liquidation (not being a voluntary liquidation for the purpose of, and followed by, a reconstruction or amalgamation while solvent) or becomes unable to pay its debts as they fall due; or
5. Huckletree ceases to have any right to occupy your Huckletree Location or ceases to have any interest in your Huckletree Location.

If either party terminates this Membership Agreement for any of the above reasons, it shall not terminate any outstanding obligations accrued up to and including the date of termination owed by each party to the other. Save in the case of a termination for the reason listed at no.5 above, each party agrees to indemnify the other party against all reasonable and proper costs and losses it incurs as a result of the termination, subject to the limitation of liability of each party in this Membership Agreement.

 

ADDITIONAL ITEMS

Refunds

Huckletree operates on a credit-on-account basis, whereby a refund will only be issued in the event that the money has been taken in error either by Huckletree or a third party provider operating on its behalf. In instances where an invoice has been paid twice, or a booking has been made in error as a result of user error, your account will be credited and that money will be offset against your next invoice.

 

Acceptable Payment Methods

Members are required to pay monthly in advance through direct debit, which should be completed ahead of the start date along with the Security Retainer being fully paid. 

 

Setup Fees

A standard setup fee will be charged as standard for all new Private Studio Members (including new members of an existing team), up to the maximum occupancy of your Studio.

Business rates

As an occupier of non-domestic space in the UK you are considered liable for business rates and applicable taxes on the space occupied by you in the Workspace. The membership fee is inclusive of business rates, calculated after any reliefs or rebates for which your occupation may be entitled. You hereby appoint Huckletree in perpetuity to manage and pay the business rates and/or recover any rebates or reliefs due, in respect of the Workspace. Huckletree agrees to pay the cost of any unexpected increases to this liability from external factors and is conversely entitled to any rates reductions secured on the space. To ensure we pay no more than the correct liability associated with your occupation, if requested by us, you will provide any relevant information and sign any relevant documentation in regard to business rates within 5 days of a request from Huckletree.

Anti-Money Laundering

You hereby represent and warrant that at all times you and your Members have conducted and will conduct your operations in accordance with all applicable laws that prohibit commercial or public bribery and money laundering (the “Anti-Money Laundering Laws”), and that all funds which you will use to comply with your payments obligations under this Agreement will be derived from legal sources, pursuant to the provisions of Anti-Money Laundering Laws. You will provide us with all information and documents that we from time to time may request in connection with these requirements.

We produce a policy statement that includes our anti-money laundering policy and controls, and also the procedures our business will take to prevent money laundering. 

These include:

• details of our approach to preventing money laundering, including named individuals and their responsibilities;
• details of our procedures for identifying and verifying members, and our customer due diligence measures and monitoring checks;
• a commitment to training our employees so that they are aware of their responsibilities;
• a summary of the monitoring controls that are in place to make sure our policies and procedures are being carried out; and
• recognition of the importance of staff promptly reporting any suspicious activity to the nominated officer.

 

Data Protection

We collect, process, transfer and secure personal data about you and your Team Members pursuant to the terms of our Privacy Notice (which can be found on the following link https://www.huckletree.com/docs/privacy) and in accordance with all applicable data protection legislation. We undertake that we comply with the provisions of the UK GDPR and the Data Protection Act 2018 in the UK (or any equivalent piece of legislation in the legal jurisdiction in which your Huckletree Location is situate) (“DPA”) and all other applicable laws relating to the processing of Personal Data as defined by the DPA. We will not process, disclose or transfer any personal data which we hold in relation to you unless we consider it to be lawful or to ensure that it is used only to fulfil our obligations under your Membership Agreement or for work assessment, fraud prevention, to update you about any security or health & safety changes to situations within Huckletree Locations, or to make available information about new or beneficial products or services to you.

You hereby (i) undertake to obtain, where necessary, consent from such Team Members to the collection, processing, transferring and securing of data described herein and (ii) confirm that you in fact collect and process all such Team Members’ personal data in accordance with applicable law.

 

Insurance
It is your responsibility to arrange at your own expense all insurances relating to personal property and commercial general liability covering yourself and your Team Members for property loss and damage and injury to yourselves or your guests. We accept no responsibility for any loss of or damage to your personal property (or that of your visitors) while they are using the Huckletree Workspace or any of the services offered. You agree to provide proof of insurance upon request.

 

Technology Release

In order to make use of all the systems offered at Huckletree, it may be necessary to install software onto a Member’s device. In addition, from time to time, at a Member’s request, we or an affiliate may help troubleshoot problems a Member may have in trying to access certain functionalities, such as printing or accessing the Internet. You agree that we (including our staff and our affiliates): are not responsible for any damage to any Member’s computer system related to such technical support or the downloading and installation of any software; do not assume any liability or warranty in the event that any manufacturer warranties are voided; and do not offer any verbal or written warranty, either expressed or implied, regarding the success of any technical support. We warrant and undertake that the installation and use by any Team Member of any software that we inform you is necessary to install onto a Member’s device in order to make use of all the systems offered at Huckletree will not infringe any intellectual property rights of any third party, and that any technical support that we or an affiliate provide at a Member’s request will be provided with reasonable skill and care.

 

Address Service

We offer only a postal address to which post and parcels may be sent and we do not provide a forwarding service. Under Section 75 of the London Local Authorities Act 2007, we are required by law to keep records of all businesses that have mail held at Huckletree for collection or mail forwarding. In relation to any application for the registered address service, Huckletree will undertake all necessary background checks in order to comply with its statutory and regulatory obligations, whether imposed by local authorities, the relevant tax authorities, anti-money laundering legislation or otherwise, and shall be entitled to share the results of those checks with governmental or other regulatory agencies where it is deemed appropriate or where Huckletree is under other legal obligation to do so.

In the event that the information supplied by a Member with reference to a postal address application is discovered at any time to be inaccurate or incomplete or if the results of any background check are unsatisfactory for any reason, then Huckletree will refuse to grant the application and immediately terminate the service without refunding any unused portion of their registered address service fee. If a Member’s application for the registered address service is granted, the Member shall be under a continuing obligation to notify Huckletree of any change to the information given on the application form or any relevant change in circumstances at any time during the period of the Member’s use of the registered address service.

Upon termination or expiration of your Membership Agreement, you will complete the deregistration of such address with the relevant local authorities within 30 days of the date of such termination or expiration and shall provide to us an original updated business licence for our review and verification. After such 30-day deadline has elapsed and you have not deregistered your registered address and provided to us proof of the same in the form of an updated business licence, you agree to pay 50% of your Membership Fee to us.

Such fees will be deducted from your Security Retainer or separately charged to you, in our sole discretion. In the event that such fees are insufficient to compensate us for our losses incurred due to your breach under this Section, we shall be entitled to recover such excess losses from you.

Once your Membership Agreement has been terminated, we will no longer hold any mail or packages delivered to us and you agree that we may dispose of any mail or packages and that you will waive any claim or demands regarding your mail or packages delivered after termination of your Membership Agreement. However, for a period of 3 months following such termination, we agree to notify you of our receipt of any mail addressed to you or a group company and to hold it pending your collection of it (but, for the avoidance of doubt, such arrangement will expire after the expiry of such 3-month period).

 

Pets

If your Membership and Workspace permits dogs and if you and your members plan on regularly bringing your dog into the Workspace, we may require proof of vaccination and evidence that you comply with local regulations. Huckletree will reserve the right to restrict any Member’s right to bring a dog into the Workspace in our sole discretion. 

 

Force Majeure

Neither party shall be in breach of your Membership Agreement nor be liable for any delay in performing, or failure to perform, any of its obligations thereunder (with the exception of any obligations on a Member’s part to pay any sum due thereunder) if such delay or failure results from events, circumstances or causes beyond its reasonable control. In such circumstances, the affected party shall be entitled to a reasonable extension of the time for performing such obligations, provided that the affected party shall use its reasonable endeavors to resume normal performance.

For the purposes of these Terms & Conditions, “Force Majeure” means, as respects a party claiming same, a condition or conditions beyond the reasonable control of that party, including but not limited to acts of God, mechanical breakdown, internet outage, strike, fire, flood, extreme drought, shortage of supply, disease outbreak, civil unrest, riots, work stoppage, embargo, governmental action or governmental restriction affecting production, or any continuing domestic or international problems such as wars, insurrections or acts of terrorism.

 

GENERAL

Rights
All Confidential Information disclosed by you or us remains the sole and exclusive property of the disclosing party. You acknowledge and agree that nothing in this Agreement or your participation or use of the services will be construed as granting any rights to you, by licence or otherwise, in or to any Confidential Information or any patent, copyright or other intellectual property or proprietary rights of Huckletree or any other Member.

No Assignment

You will not transfer or assign any part of this Membership Agreement or any of your rights or obligations therein without our prior written consent from Huckletree, provided that you may assign to any group company on terms equivalent to this Membership Agreement, such consent not to be unreasonably withheld or delayed (and in this regard, without limitation, it shall be reasonable for Huckletree to withhold consent where Huckletree deems that the financial circumstances of the proposed transferee/assignee are not as strong and secure as your financial circumstances).

For the avoidance of doubt, we shall be free to assign the benefit of this Membership Agreement to any entity and to have that entity assume all of our obligations under this Membership Agreement, without in any such case requiring your consent.

Interpretation

In the event of any dispute arising as to the meaning or interpretation of the House Rules, the matter shall be referred to Huckletree, whose decision shall be final and without appeal.

Waiver

The failure by a party to exercise or delay in exercising a right or remedy provided by your Membership Agreement or by law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies nor shall it preclude or restrict the further exercise of that right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

Severance

If any provision or part-provision of your Membership Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of that agreement.

Governing Law & Jurisdiction

This Membership Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation ("Dispute") shall be governed by and construed in accordance with the law of England and Wales and the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any Dispute.